Because our nail polishes and nail-care products are personal-use cosmetic items, all sales are final. We do not accept returns or exchanges for change of mind, color preference, or products that have been opened or used.

We do, however, want to make things right if there is a problem with your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us at info@minxmagic.com within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the damaged, defective, or incorrect item and its packaging

Once we review the information, we will determine the appropriate resolution. When applicable, we will replace the affected item at no additional cost.

Handmade Product Variations

Minx Magic products are handcrafted in small batches. Slight variations in color, shimmer, pigment distribution, or appearance may occur between batches and are a normal part of handmade production. These natural variations are not considered defects.

Colors may also appear slightly different depending on lighting conditions, skin tone, number of coats, magnetic technique, and individual device or screen settings.

Order Errors or Concerns

If you believe there has been an error with your order, please contact us as soon as possible at info@minxmagic.com so we can review it.

Refunds

We do not issue refunds for change of mind or personal preference.

If Minx Magic determines that a refund is appropriate because of an order error or another qualifying issue, the refund will be issued to the original payment method.

Questions? Contact us at info@minxmagic.com.

No. All of our nail polishes are air dry. No UV light needed.

How long will it take for you to fill my order?
We strive to send a little magic your way within 3-5 business days. During holidays, sales, or high-volume times, fulfillment may take a bit longer—but it’ll be worth the wait.

How much does shipping cost?
Shipping rates are calculated automatically at checkout based on your order size, shipping destination, and the shipping method selected.

Orders are handcrafted and packed with care in Nashville, Tennessee.

Order Processing

We strive to prepare and ship orders within 3–5 business days. During launches, sales, holidays, or other high-volume periods, processing may take a little longer.

Processing time is separate from carrier transit time.

Shipping Rates

Shipping rates are calculated automatically at checkout based on your order size, destination, and selected shipping method.

Orders of $75 or more shipping within the continental United States qualify for free standard shipping, applied automatically at checkout.

Orders under $75 are charged the shipping rate displayed at checkout and typically ship via USPS Ground Advantage or another comparable service.

Estimated Delivery

Once your order has shipped, most U.S. orders are delivered within approximately 2–7 business days, depending on the destination and carrier.

Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery times.

Tracking

When your order ships, you will receive a shipping confirmation with tracking information at the email address provided during checkout.

Please allow time for the carrier to scan and update the tracking information after your shipping label is created.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order. If you notice an error, contact us at info@minxmagic.com as soon as possible.

We cannot guarantee that an address can be changed once an order has entered fulfillment or has been transferred to the carrier.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is handled by that carrier. If tracking shows an unusual delay or you believe your package may be lost, contact us at info@minxmagic.com and we will help you determine the appropriate next steps.

International Shipping

We currently ship within the United States only. We hope to offer international shipping in the future.

Questions about shipping? Contact us at info@minxmagic.com.

Yes, all Minx Magic polishes are cruelty-free and vegan.

Each product is crafted from professional cosmetic-grade ingredients. All our polishes are 10-Free.

Each polish is handcrafted in small batches with care. Because of this
hands-on process, slight variations in color may occur from batch to
batch.

All Minx Magic polishes are 10-Free, formulated without Formaldehyde, Formaldehyde Resin, Toluene, Dibutyl Phthalate, Camphor, Ethyl Tosylamide, Xylene, Triphenyl Phosphate, Parabens and Animal-derived ingredients.

You can easily contact us through the "Contact Us" form at the bottom of the page or you can send us an email info@MinxMagic.com and we will respond as soon as we can!

• All our products are for external use only.
• Avoid skin contact. Prolonged or repeated contact with skin can cause irritation or allergies.
• Flammable. Keep away from heat and flame.
• Keep out of reach of children.
• Discontinue use if irritation occurs.

Timeless color, not limited drops. All our polishes are part of our permanent collection, unless otherwise noted.

If we sell out of a color, rest assured, we intend to restock.

How long does nail polish last?

When stored properly (tightly capped, away from heat and direct sunlight), nail polish can last for years. Because our polishes are handcrafted and highly pigmented, some settling or thickening over time is normal.

My polish seems thick—did it go bad?

Not at all. Polish can thicken as solvents slowly evaporate. A few drops of nail polish thinner (not remover) can help restore the original consistency.

How should I store my polish?

Store bottles upright in a cool, dry place away from heat and direct sunlight. Always cap tightly after use to prevent evaporation and spills.

• Store upright in a cool, dry place away from direct sunlight and heat.
• Always cap bottles tightly after use to prevent evaporation and spills.
• Avoid leaving bottles open during application.
• If polish thickens over time, use a few drops of nail polish thinner to restore flow.

Why does my polish look different than the photos?

We do our best to represent colors accurately, but lighting, screens, and skin tone can affect how shades appear in real life. Because our polishes are handcrafted in small batches, very slight variations can occur.

Do I need to shake or roll the bottle before use?

Yes—pigments and shimmer can settle over time. Gently roll the bottle between your hands before application to remix the formula smoothly.

Why does my polish separate or look settled in the bottle?

This is normal for highly pigmented and shimmer-heavy formulas, especially in handmade polish. It does not affect performance once mixed.